Captain Calendars: Help
Ordering from CaptainCalendars.com is fast, easy and secure. This page answers common questions about using our online shop.
If you have any questions contact Captain Calendars - we're happy to help!
Delivery and Shipping Info
- All items are held in stock and all orders are usually dispatched the same day we receive your order.
- For full details see our Delivery Information
Your Basket
- You can view the contents of your shopping basket from any page by clicking the "View Basket" button on the right had side at the top.
- You can change quantities and delete items on the View Basket page.
Checkout
- In the checkout you can enter a different delivery address to your billing address.
- We require an email address for your order confirmation and despatch info to be sent to.
- We also require a contact phone number, which we'll only use if we need to contact you about your order.
- All payments are made through WorldPay, part of the Royal Bank of Scotland Group.
- Go to our Secure Checkout
SSL Security
- Our checkout uses SSL security (encryption) to protect your information.
Payment Cards We Accept
- Visa
- Visa Electron
- Mastercard
- Delta
- Switch
- Solo
- JCB
Refunds & Exchanges
CaptainCalendars.com offers a 100% "no quibbles" guarantee to all its customers. If for any reason you are unhappy with your goods we will either:
- exchange the goods for an alternative of your choice to equal value,
- or give you a full refund for the price you paid for the goods
You must notify us of your intention to return the goods within 7 working days of receiving your order, and then return it to Captain Calendars within 21 days of the notification.
The goods must be returned in their original condition, and in their original packaging (where possible) with your receipt enclosed. For more information see our Terms and Conditions
Your Privacy
We will not sell, circulate or exchange your details with third-parties.
- Our Privacy Policy
More Information
If you have any questions please contact Captain Calendars - we're happy to help!
- UK Telephone: 01263 713 417
- If phoning from outside the UK: 0044 1263 713 417
- Email contact@captaincalendars.com
- Or use our Online Contact Form
- Office hours: 8:30am to 5pm UK time
